1. How to Log In to NDAX
- Go to the official NDAX site: https://ndax.io.
- Click Login or Sign In in the top-right corner.
- Enter your registered email address and password.
- If Two-Factor Authentication (2FA) is enabled, input the code from your authenticator app or SMS.
- Once verified, you'll reach your account dashboard to access trading and portfolio tools.
2. First-Time Login & Verification (KYC)
Before full access to deposits or withdrawals, complete the Know Your Customer (KYC) process:
- Confirm your email address using the verification link.
- Submit valid identification (government ID) and proof of address.
- Await verification — most approvals are processed within 24 hours.
3. Security Tips & Recommendations
- Use a strong and unique password; avoid reusing passwords across sites.
- Activate 2FA with an authenticator app (like Google Authenticator).
- Always confirm the website URL and SSL lock before signing in.
- Do not log in via public Wi-Fi or untrusted devices.
- Enable email notifications for every login attempt.
4. Troubleshooting Common Login Issues
- Forgot Password: Click “Forgot Password” and follow the reset link in your email.
- Account Locked: Too many failed attempts will temporarily lock access; wait a few minutes or contact support.
- 2FA Problems: If you lose your 2FA device, contact NDAX Support for verification-based recovery.
5. After You Log In
- Review your portfolio and recent transactions.
- Check your account settings and update passwords periodically.
- Activate withdrawal whitelist and session monitoring features.
6. Contact NDAX Support
For unresolved login issues, visit the NDAX Help Center. Provide only non-sensitive details and avoid sharing your password or recovery codes.
Go to NDAX Login